What our clients have to say

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John came highly recommended to us by a mutual contact, and it’s easy to see why. We needed extensive startup support to get our newly fitted-out coffee shop up and running. The Bean Business literally handled everything, and we simply could not have opened without them. John is extremely professional, hands-on, and pragmatic, always easy to reach for those quick, sometimes urgent questions. From the start, John, a true coffee shop expert, knew exactly what to do in the right order and really pushed us to deliver a very successful opening in under 6 weeks. If you need help opening or expanding a coffee shop, look no further. Abu, Owner @ Bono Bean, Nov 25.

We have worked with John and the Bean Business on several occasions and will no doubt work with them again in the future. When looking for some operational support and strategic advice, we came across the Bean Business and got in touch. John worked with us on a 6-month assignment which included providing hands-on barista support and strategic business advice on our future strategy. John's coffee industry knowledge along with his operational understanding is second to none. He is a consummate professional, extremely reliable and very approachable. I highly recommend John and the Bean Business. 

Graham Walters, Owner @ Shot Stop Coffee Sep 25.

We completed an extensive refurbishment of our Farnborough office and wanted to introduce a genuine specialty coffee offering, along with a food and beverage setup that could reliably support our internal events. During that process, I came across John and the Bean Business, and his expertise as a coffee shop expert was clear from the outset. 

John understood our objectives immediately and translated them into a clear, practical plan. His guidance on what was actually required to deliver a barista-level coffee experience in an office environment was invaluable. The work was well-communicated throughout, delivered exactly as promised, and completed on time and under budget. 

In addition to the coffee program, John led the configuration and project management of our catering kitchen fit-out, showcasing his startup support expertise. 

As a result, we now have consistently excellent coffee on site and a catering setup that genuinely supports how we use the space. 

We continue to work with John and can’t recommend him highly enough. 

Richard P Woolf, Director of Global Facilities @ Pax8, Aug 25.

John and the Bean Business were introduced to us by a mutual contact. We were planning to open a contemporary pottery cafe but lacked industry experience ourselves. 

On meeting John, it was clear that he was exactly what we were looking for—coffee shop experts who had been there and done it personally on many occasions. 

Having regular access to John and his expertise has been invaluable in ensuring the success of our project. Nothing is ever too much trouble, and John brings real professionalism, genuine expertise, and a can-do attitude to our startup support. 

John and the Bean Business have assisted us in a range of areas including team structure and recruitment, menu development, general opening support, and coaching, as well as helping us troubleshoot some challenging situations. 

We highly recommend John and The Bean Business to support your cafe project. 

Liezel du Prez, Owner @ Mino Pottery Painting Cafe, Nov 25.

We have known John professionally for over 10 years, and our first collaboration was in 2015 when we worked with him on both of his specialty coffee shops. It was evident back then that John had an incredible understanding of the specialty coffee market and what was required to successfully operate a coffee shop. Therefore, it was no surprise to see his coffee shops thrive and witness his subsequent move into consulting with his firm, The Bean Business, which has earned numerous client testimonials for their expertise. Since 2015, we have collaborated on several projects and have always found John to be extremely professional, collaborative, and well-organized. His eye for detail is exceptional, and nothing is ever too much trouble, including accommodating last-minute requests and being available at unsocial hours for support. If you're planning to open or expand a coffee shop, I highly recommend reaching out to John and The Bean Business for startup support. 

Yusuf Hassan, Owner and Director @ Catersales Ltd, Aug 25.

We knew John from our local specialty coffee scene and his own coffee shops, but we hadn't previously collaborated with him in a professional capacity. When we sought some barista support for our debut at the Brighton Coffee Festival, we reached out to John. We certainly didn't regret it; he brought genuine energy and represented our brand brilliantly at the festival. Following that, we learned that John was offering a range of consultancy services, so we engaged in further discussions. Ultimately, we commissioned John and The Bean Business to conduct a strategic review of our coffee roasting business. John left no stone unturned, and within a couple of weeks, he provided a strategic review that was extremely insightful and filled with practical recommendations. We highly recommend John and The Bean Business, as they truly are coffee shop experts. 

Dan Neaves, Owner @ KOTA Coffee, Jul 25.